DATA CONTROLLER
The company responsible for processing your data according to this Privacy Policy is:
EXPAT CONSULTING AGENCY S.L.U.
NIF: B56570161
Address: C/ Mallorca, 277, 5A, 08037, Barcelona
Email: info@nie.cat
Website: nie.cat
Telephone: 653 586 404
Registration: Registered in the Companies Register of Barcelona, Volume 49011, Folio 22, Page B-604377
At EXPAT CONSULTING AGENCY S.L.U., we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with data protection laws.
The purpose of this privacy policy is to regulate all aspects relating to the processing of data of users browsing the website or providing their personal details through the different forms available on it.
Personal Data
Personal Data is information that identifies or may identify you. Through the website, in the designated sections, we collect personal data provided by the user, such as name, surname, email, telephone number, postal code, city, etc.
We may also collect personal data that the user voluntarily provides through social networks, subject to the user’s privacy settings and the terms of the relevant platform.
Browsing the website does not require providing personal data. However, if data is provided, it will be processed lawfully in accordance with GDPR 2016/679 and LOPDGDD 3/2018.
Purpose, Duration and Legal Basis
We process user data for the following purposes:
Contact requests: To manage enquiries submitted through contact forms. Data will be kept for the time necessary to process the request and for a minimum of 3 years. Legal basis: user consent.
Website experience: To improve browsing experience. Data is stored until consent is withdrawn and for a minimum of 3 years. Legal basis: consent via cookies.
Social networks: To manage social media and send information about activities and services. Data is retained until consent is withdrawn. Legal basis: consent.
User reviews: To publish opinions about services. Only name and location may be published. Data is retained until deletion is requested. Legal basis: consent.
Commercial communications: To send newsletters and updates. Data is retained until consent is withdrawn. Legal basis: consent.
Bookings: To manage bookings and provide services. Data is retained during the contractual relationship and for a minimum of 3 years. Legal basis: contract execution.
Appointments: To manage appointment bookings. Data is retained as required for service provision and legal obligations. Legal basis: consent.
Data will only be shared with third parties when required by law or necessary for legal proceedings.
Data Transfers
Your data will not be transferred to third parties unless required by law or to service providers acting on behalf of the Controller.
Servers are located within the EU. If international transfers are required, appropriate safeguards will be applied (e.g. standard contractual clauses or adequacy decisions).
We may also use WhatsApp for communication. This may involve international data transfers in accordance with the EU-US Data Privacy Framework (10 July 2023).
Data Updates
The user must ensure that their personal data is accurate and up to date. Failure to do so may affect data accuracy and liability.
Third Party Data
If the user provides third-party data, they guarantee lawful collection, prior consent and accuracy of the data.
Mandatory Information
Fields marked with an asterisk (*) are mandatory. If not completed, the request cannot be processed.
User Rights
You have the right to access, rectify, delete, restrict or object to the processing of your data, as well as the right to data portability.
You may exercise these rights by contacting: info@nie.cat
If you believe your rights have been violated, you may file a complaint with the Spanish Data Protection Agency: www.aepd.es
Minors
Users must be at least 14 years old. If a minor provides data, it will be deleted. Parents or guardians may request account removal.
Social Networks
Social media platforms are used to promote activities. These platforms manage their own data according to their policies. Users should review their privacy settings.
The Controller reserves the right to remove unlawful or inappropriate content and block users if necessary.
Cookies
A cookie is a small file stored on the user’s device. Cookies allow the website to recognise users and analyse browsing behaviour.
Users can disable cookies through browser settings. For more information, please refer to our Cookies Policy.
Last Updated: 2025/10/15